Adine Vikash
Technical Support Engineer · Product Support
Bridging the gap between complex edge infrastructure and the end-users who rely on it. I translate deep technical issues into actionable engineering solutions.
The Philosophy
Most assume technical infrastructure work and human empathy are opposites. My secret? I understand the absolute frustration of a failing network configuration. That shared pain allows me to troubleshoot complex user issues with genuine empathy and precision.
1,500+
Tickets Resolved
75k+
Nodes Supported
Core Competencies
Experience & Volunteering
Directed end-to-end technical support across Intercom, Discord, and Telegram. Acted as the core bridge for a 75,000+ node user base, translating network issues into actionable engineering bug reports.
Provided frontline technical support across Discord and Telegram for a global user base. Led technical troubleshooting, documentation, and user education.
Maintained seamless internet connectivity and monitored technical infrastructure for one of the largest Web3 hackathons globally.
Projects & Builds
Mysterium Metrics API
Built a public API to aggregate and visualize global network metrics across 75K+ nodes, allowing users to easily track network health, node statistics, and live pricing in one centralized dashboard.
Hardware & Solar Telemetry
Developed open-source monitoring tools to collect and visualize live hardware telemetry data, enabling proactive infrastructure health tracking and faster issue resolution.
Resilient Proxmox & Dual-WAN Infrastructure
Engineered a resilient remote server environment using Proxmox and Tailscale for secure mesh routing. Deployed an OpenWrt dual-WAN failover network (Fiber/LTE) and built custom Go exporters to monitor real-time WAN health via Prometheus.
Latest Writing
The Off-Grid Edge: Powering a Server on 7.1kWh of LiFePO4 (And Almost Melting It)
2026-08-18
How I built a 7.1kWh solar plant in Kanyakumari to keep my homelab alive, wrote a custom Prometheus exporter, and got threatened by the electricity board.
Read PostState of My Homelab 2026: 1,600 km Away and Still Keeping It Alive
2026-08-15
How I built a highly available dual-WAN failover setup using OpenWrt, MWAN3, a custom Go exporter, and Uptime Kuma.
Read PostRecent Activity
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Let's Connect
You've reached the end! 🏁 If you want to chat about homelabs, networking, or just say hi, my inbox is always open.