Adine Vikash

Infrastructure & Technical Support Engineer

I build, troubleshoot, and operate infrastructure across Linux, networking, and observability—with a focus on resilient systems and practical automation.

5+ years supporting users and infrastructure across a 75K+ node distributed network.

The Philosophy

Most assume technical infrastructure work and human empathy are opposites. My secret? I understand the absolute frustration of a failing network configuration. That shared pain allows me to troubleshoot complex user issues with genuine empathy and precision.

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The Arsenal

Operations & Support

TroubleshootingIncident EscalationTechnical DocumentationAutomation

Networking

TCP/IPWireGuardOpenVPNTailscaleDual-WAN

Infrastructure

Linux Proxmox Docker OpenWrt

Observability

PrometheusGrafanaUptime Kuma

Development

Python Go Node.jsREST APIs

Experience & Volunteering

Mysterium Network ↗

Remote, Switzerland
Technical Support SpecialistApr 2024 – Jul 2026

Directed end-to-end technical support across Intercom, Discord, and Telegram. Acted as the core bridge for a 75,000+ node user base, translating network issues into actionable engineering bug reports.

IntercomJiraNetworking
Community Lead (Concurrent Role)Jul 2025 – Jul 2026

Bridged technical infrastructure and user communities. Acted as a central point for product feedback, developer relations, and technical community growth.

Technical Support ModeratorJul 2021 – Mar 2024

Provided frontline technical support across Discord and Telegram for a global user base. Led technical troubleshooting, documentation, and user education.

ETHIndia ↗

Bangalore, India
Technical Support Volunteer (Networking)Dec 2024

Maintained seamless internet connectivity and monitored technical infrastructure for one of the largest Web3 hackathons globally.

Projects & Builds

Mysterium Metrics API

Built a public API to aggregate and visualize global network metrics across 75K+ nodes, allowing users to easily track network health, node statistics, and live pricing in one centralized dashboard.

Node.jsPrometheusREST API
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Hardware & Solar Telemetry

Developed open-source monitoring tools to collect and visualize live hardware telemetry data, enabling proactive infrastructure health tracking and faster issue resolution.

PythonGrafanaHardware
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Resilient Proxmox & Dual-WAN Infrastructure

Designed and operated a remotely managed Proxmox environment with OpenWrt dual-WAN failover across fiber/LTE, Tailscale mesh networking, Prometheus/Grafana monitoring, custom Go exporters, and automated encrypted 3-2-1 backups using Restic and Backblaze B2.

ProxmoxGoOpenWrt
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Latest Writing

The Off-Grid Edge: Powering a Server on 7.1kWh of LiFePO4 (And Almost Melting It)

2026-08-18

How I built a 7.1kWh solar plant in Kanyakumari to keep my homelab alive, wrote a custom Prometheus exporter, and got threatened by the electricity board.

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State of My Homelab 2026: 1,600 km Away and Still Keeping It Alive

2026-08-15

How I built a highly available dual-WAN failover setup using OpenWrt, MWAN3, a custom Go exporter, and Uptime Kuma.

Read Post
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Recent Activity

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Let's build something.

You've reached the end! 🏁 If you want to chat about homelabs, networking, or just say hi, my inbox is always open.

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