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Adine Vikash

Infrastructure & Technical Support Engineer

I build, troubleshoot, and operate infrastructure across Linux, networking, and observability. My core focus is always on resilient systems and practical automation.

I've spent over 5 years supporting users and troubleshooting complex technical issues for a distributed network of 75,000+ nodes.

The Philosophy

People often think technical infrastructure and human empathy don't mix. The reality is that I know exactly how frustrating a failing network can be. That shared pain is what drives me. It allows me to troubleshoot complex issues with genuine empathy and absolute precision.

The Arsenal

Operations & Support

TroubleshootingIncident EscalationTechnical DocumentationAutomation

Networking

TCP/IPWireGuardOpenVPNTailscaleDual-WAN

Infrastructure

Linux Proxmox Docker OpenWrt

Observability

PrometheusGrafanaUptime Kuma

Development

Python Go Node.jsREST APIs

Experience & Volunteering

Mysterium Network

Remote, Switzerland
Technical Support SpecialistApr 2024 – Jul 2026

Directed end-to-end technical support across Intercom, Discord, and Telegram. Acted as the core bridge for a 75,000+ node user base, translating network issues into actionable engineering bug reports.

IntercomJiraNetworking
Community Lead (Concurrent)Jul 2025 – Jul 2026

Bridged technical infrastructure and user communities. Acted as a central point for product feedback, developer relations, and technical community growth.

Technical Support ModeratorJul 2021 – Mar 2024

Provided frontline technical support across Discord and Telegram for a global user base. Led technical troubleshooting, documentation, and user education.

ETHIndia

Bangalore, India
Technical Support Volunteer (Networking)Dec 2024

Maintained seamless internet connectivity and monitored technical infrastructure for one of the largest Web3 hackathons globally.

Projects & Builds

Mysterium Metrics API

Built a public API to aggregate and visualize global network metrics across 75K+ nodes, allowing users to easily track network health, node statistics, and live pricing in one centralized dashboard.

Node.jsPrometheusREST API
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Hardware & Solar Telemetry

Developed open-source monitoring tools to collect and visualize live hardware telemetry data, enabling proactive infrastructure health tracking and faster issue resolution.

PythonGrafanaHardware
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Resilient Proxmox & Dual-WAN

Designed and operated a remotely managed Proxmox environment with OpenWrt dual-WAN failover, Tailscale mesh networking, Prometheus monitoring, and automated encrypted 3-2-1 backups using Restic.

ProxmoxGoOpenWrt
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Latest Writing

The Off-Grid Edge: Powering a Server on 7.1kWh of LiFePO4 (And Almost Melting It)

2026-08-18

How I built a 7.1kWh solar plant in Kanyakumari to keep my homelab alive, wrote a custom Prometheus exporter, and got threatened by the electricity board.

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State of My Homelab 2026: 1,600 km Away and Still Keeping It Alive

2026-08-15

How I built a highly available dual-WAN failover setup using OpenWrt, MWAN3, a custom Go exporter, and Uptime Kuma.

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Recent Activity

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Let's build something.

You've reached the end! 🏁 If you want to chat about homelabs, networking, or just say hi, my inbox is always open.